April 17, 2018
"Experience Markets: An Application to Outsourcing and Hiring" (joint with Christopher T. Stanton)
New employers in a global online labor market are less likely to hire and, when they do, pay higher hourly wages than employers with market experience. This paper documents significant differences between how inexperienced and experienced employers evaluate job applicants, which alters their demand. There is limited evidence that workers’ costs are higher when applying to an inexperienced employer. New employers enter the market uncertain about their value for it, and experience resolves this uncertainty. The analysis reveals large heterogeneity in employers’ values for offshoring labor services in this market, with implications for market policies to attract new employers.